If you’re trying to register or log in to the Telegram app and are having trouble receiving the code needed to complete the verification, don’t worry. You’re not alone.
This can be a temporary issue caused by high demand on the Telegram servers or an issue with your phone or carrier and there are a few things you can do to try and fix the problem.
In this article, we’ll walk you through a few troubleshooting steps to help you get back up and running on Telegram.
When Does Telegram Send Verification Code?
Telegram is a cloud-based instant messaging that’s available on both mobile and desktop platforms. It’s a feature-rich WhatsApp alternative app that has over 700 million monthly active users.
The Telegram app sends a verification code to your phone number when you sign up for an account. This code is used to verify that you are the owner of the account and helps to keep your account secure.
Telegram verification code is a 5-digit code that’s generated using the time-based one-time password algorithm (TOTP) when you try to log in to the app on a new device.
If you do not receive the verification code, you will not be able to access your account.
Telegram Not Sending Code: How To Fix It
There are many reasons why you may not be receiving the verification code and below, we’ll look at some of the best ways to fix Telegram not sending code issue.
Let’s check each solution one by one.
1. Receive Code In-App or Via SMS
Receiving your Telegram verification code in-app or via SMS is a quick and easy way to get started with Telegram. When you enter your mobile number, Telegram checks if you have the account logged in on another device. If you’ve an active account, it sends the code to the app.
💡 Tip: Always check the app first. It might happen that you receive the code on the app but you wait thinking it’ll arrive via an SMS.
If you don’t have access to the account, you can request to receive the Telegram verification code via SMS. You can receive your code using either method, and both are equally secure. Once you have your code, simply enter it into the Telegram app to begin using the service.
2. Receive Code Via a Phone Call
If neither of the above options works for you, you can ask Telegram to call you on your mobile number. To do this, request the code a few times and when prompted, select the “Call me” option.
You will then receive a call from Telegram and instead of being given the code, you will need to reject the call in order to verify your account.
3. Check Your Network Coverage
To receive a Telegram verification code, your phone must have an active network connection. If you’re not receiving a verification code, check your network coverage and make sure your phone is connected to a strong signal.
If you’re still having trouble, contact your carrier to see if there’s a service problem. You could try removing the sim card and inserting it again correctly.
If you’re using an Android device, you can reset the network settings by going into Settings > Reset Options and then tap on Reset WiFi, Mobile & Bluetooth. This will clear any changes you’ve made to the network settings and restore them to factory defaults.
If you’re using an Apple device, go to Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.
4. Check if the Number You Entered Is Correct
One potential reason for the “Telegram not sending code” error is that you may have entered your phone number incorrectly when prompted by the app. This is an easy mistake to make, especially if you’re signing up in a hurry. If you think this might be the case, try logging in with the correct phone number.
5. Don’t Request Too Many Codes at Once
If you’re trying to log in to your Telegram account via code, make sure to request just one verification code at a time. If you request too many codes at once, Telegram will block you from requesting any more for a period of time. This can be frustrating if you need to access your account quickly.
If you see the temporary block message on the app, wait a few hours before requesting a new Telegram code.
6. Turn Off the VPN
If you’re using a VPN, the verification code may not be sent to your phone. To prevent this from happening, make sure to turn off your VPN before requesting the verification code. Once you’ve entered the code, you can turn the VPN back on. This way, you’ll be able to log into Telegram without any issues.
7. Use Telegram App on a Different Device
If none of the above solutions work for you, you can reinstall the Telegram app. You can also install the app on a different device and then request a new code from it.
Telegram allows you to use the app on multiple devices at the same time. This means that you can use your account on both your phone and your tablet, for example. If you’re having trouble receiving the code on your phone, you can try requesting it on your tablet.
If you are using an iPhone, you can try using an iPad or another iOS device to receive the verification code.
Wrapping Up: How To Fix Telegram Not Sending Code
If you’re having issues with Telegram not sending code, there are a few things you can try to resolve the issue. We’ve listed the 7 best ways you could try to fix the problem on your own.
If none of the above solutions work, your last resort is to contact Telegram’s support team. They’ll be delighted to assist you.